Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns for food items, but we are committed to making it right if your order arrives damaged or incorrect. Please contact our team within 14 days of delivery to initiate a replacement or refund.
Inspect Your Order
Upon arrival, please check your jars and bottles for any leaks, cracks, or broken seals that may have occurred during transit.
Document Issues
If you encounter a quality issue or damage, take a clear photo of the product and the shipping label to help us expedite your claim.
Contact Support
Send your order number and photos to [email protected] or reach out via our contact form to start the resolution process.
Receive Resolution
Once approved, we will ship out a fresh replacement at no extra cost to you or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing